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Secret 8395 Pants Frsk Len

Price: LE 855.00
Sold Out WOMEN
Tax included. Shipping calculated at checkout.
SKU: SERC0912 ISBN: SERC0912
 
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DESCRIPTION

WASHING INSTRUCTIONS

EXCHANGE & RETURNS

  • Eligibility: Returns accepted within 14 days of delivery. No exchanges allowed. If you wish to exchange an item, you can request a return and place a new order for your preferred item or size to ensure fast and smooth delivery.
  • Condition: Item must be unused, in original packaging, and in its original condition.
  • Exceptions: Intimate apparel, swimwear, accessories, jewelry, and personalized items are non-returnable (hygiene/customization).
  • Process: Contact customer support to get a return authorization code, then pack and ship the item back using a trackable method.
  • Shipping cost: Covered by the customer, unless the return is due to our error.
  • Refund: Processed within 14 days of receipt and inspection, issued to the original payment method.

SHIPPING

Orders ship across Egypt via courier, with email updates at each stage (order received, then dispatched). We aim to ship within 48 hours, though it can take 2-5 business days depending on order timing and shipping zone.

F.A.Q.

Please review our frequently asked questions before getting in touch. If you can't find the answer, use the form on the right to submit your question.

Delivery Time

HOW MUCH TIME DOES THE DELIVERY TAKE?

You'll be kept updated via email & SMS notifications as your order is dispatched. Orders are aimed to ship within 48 hours, but may take 3–5 business days depending on the shipping zone.

HOW CAN I TRACK MY ORDER?

You will receive a message on WhatsApp from the courier service through which you can track the status of your order.

Returns & Exchanges

WHAT IS YOUR RETURN & EXCHANGE POLICY?

No exchanges. We only accept returns within 7 days of delivery. Items must be unworn, unwashed, undamaged, and with original tags. Please refer to our return & exchange policy page for more details.

HOW DO I INITIATE A RETURN?

To initiate a return, please contact our customer service department through customersupport@lokal.com, our Instagram @lokalegypt, or WhatsApp through +20128 9221402 and specify the reason for the return, the order number, and the item you wish to return.

WHEN WILL I RECEIVE MY REFUND?

Refunds are processed within 5–7 days of receiving and inspecting the returned item.

Refunds go back to your original payment method; if unavailable, store credit or alternatives will be arranged.

CAN I RETURN ITEMS IN-STORE?

Items ordered online cannot be returned in-store.

Customer Service

HOW CAN I CONTACT THE CUSTOMER SERVICE TEAM?

For any questions regarding our policies, contact us at:

  • Email: customersupport@lokaleg.com
  • Phone: +20128 9221402

Note that policies are subject to change — always check our website for the latest updates.

Loyalty App

HOW DO I EARN POINTS ON THE APP AND USE THEM?

Download our Loyalty App and start earning points with every purchase — redeemable on online orders and in-store!

You can earn points through:

  • Downloading the app.
  • Purchasing from LOKAL (points automatically get added to your account).
  • Referring the App to a friend.
  • Scanning other local showrooms receipt.
  • Playing mini games on the App